Electronic Waste Recycling
FAQS
Explore our FAQ page to find answers to commonly asked questions about our electronic recycling services, data destruction, asset management, and more. Can’t find what you’re looking for? Contact us for personalized assistance.
How do I schedule a pickup?
Call us today to get on our schedule 973-575-5800. An Ewaste Pickups specialist will walk you through the process and accommodate any of your needs.
Do I qualify for Ewaste Pickups free pickup service?
Any combination of 25 COMPUTERS, LAPTOPS, SERVERS, TABLETS, OR SMARTPHONES will qualify your organization for our FREE PICK UP AND CERTIFIED DISPOSAL PROGRAM. Contact an Ewaste Pickups specialist for more details on our FREE service.
What happens to my equipment when it leaves our facilities?
Ewaste Pickups maintains a strict chain of custody when handling your EOL IT equipment. An Ewaste Pickups truck driven by an Ewaste Pickups employee will pick up your retired equipment and transport it directly back to the nearest Ewaste Pickups facility. At that point a certified Ewaste Pickups technician will begin the processing of your equipment, so that everything from pickup to disposition is performed by a vetted Ewaste Pickups employee. To learn more about the specifics of our processing procedures, please reach out to an Ewaste Pickups specialist.
What condition does my equipment need to be in for Ewaste Pickups to take it?
Ewaste Pickups is a fully certified UNIVERSAL WASTE LARGE QUANTITY HANDLER, meaning we will take ANYTHING with a plug in ANY CONDITION. If you have an item that you are unsure about please contact your local Ewaste Pickups specialist for clarification.
What type of equipment does Ewaste Pickups accept?
Ewaste Pickups was founded on the principle that if you make it easy for people to do the right thing with their retired electronics, they will. This is demonstrated through our policy of accepting all types of electronic equipment, in any condition. We like to say “ANYTHING WITH A PLUG IN ANY CONDITION”.
Does Ewaste Pickups hold collection events?
Absolutely! Collection events are a key component of Ewaste Pickups, and are held regularly throughout the areas we cover. Samples of some of the different types of events we hold include corporate events, municipal events, and school events. If you are interested in scheduling or attending an event please reach out to your local Ewaste Pickups specialist for more information.
Will any of the equipment be donated?
Ewaste Pickups maintains a regular and consistent donation program to help provide vital access to technology for those in need. We work with schools, NPO’S, and individuals in need. This is a core component of our business and to learn more about how to help and get involved please call an Ewaste Pickups specialist today!
Does anyone other than an Ewaste Pickups employee touch or handle my equipment?
As part of our commitment to all of our partners, we ensure that all equipment is handled entirely by Ewaste Pickups employees. Starting with on-site pick-up by an Ewaste Pickups employee through trucking, transportation, and processing your EOL Equipment is handled entirely by Ewaste Pickups employees. All Ewaste Pickups employees are regularly vetted and checked for quality assurance. Once equipment is prepared for reuse or de-manufacture and final recycling, Ewaste Pickups has relationships with top tier downstream vendors.
What documentation do I receive after my equipment is removed?
Depending on which Ewaste Pickups Program you have chosen, there are different types of reporting that we provide to specific customers based on specific their requests. However, as part of our SOP, every client will receive a BOL on site with a UNIQUE JOB ID #, a COD and a COR linked to that pick-up by that unique JOB ID #. If you or your organization requires specific types of documentation, please call a Ewaste Pickups specialist, and we will help to create a customized solution that meets your needs.
How can I work with Ewaste Pickups?
At Ewaste Pickups we pride ourselves in our ability to amend and adjust our policies and procedures to fit the needs of our clients. Whatever your needs may be, we are 100% committed to making the process as seamless and effort free as possible. Reach out to an Ewaste Pickups specialist today and find out just how EASY it is to work with Ewaste Pickups.
What do I need to do for preparation before Ewaste Pickups arrives at my facility?
Based on our founding principle, we pride ourselves on making it easy for our partners to work with Ewaste Pickups in handling their EOL IT equipment responsibly. We will provide a full inventory on site and handle all of the physical removal. We like to say, You Point, We Pick Up.
Does Ewaste Pickups have its own trucks and drivers?
Yes, Ewaste Pickups has its own trucks and truck drivers. This allows for a strict chain of custody assuring the safe pickup and removal of your equipment.
What happens to my hard drives?
DATA SECURITY and the proper and compliant handling of all data bearing devices is the the top priority of Ewaste Pickups. We have invested significant amounts of time, resources, and manpower in the development of a state of the art data security system, where the main objective is to allow our clients to rest easy knowing Ewaste Pickups is committed to ensuring that all potentially sensitive data is wiped and/or destroyed in accordance with top industry standards and all local, state, and federal guidelines surrounding data security. To learn more about the specific procedures and find one that works best for you please call an Ewaste Pickups specialist.
What happens with the equipment that cannot be redistributed or reused?
The best form of recycling equipment is reusing the equipment, or as we call it Ewaste Pickups. If equipment is past the point of recovery or reuse, Ewaste Pickups ensures that all EOL equipment is processed in a thoroughly vetted and certified downstream channel whose environmental practices and policies are in line with our company’s core philosophies.
Can we recycle hazardous material through Ewaste Pickups?
Ewaste Pickups will use our extensive network of partners to help you find the best method of disposing your hazardous material.
Are there any electronic items Ewaste Pickups cannot accept?
We accept anything with a plug in any condition? If you have any questions about unusual items please call your local Ewaste Pickups specialist.
Can Ewaste Pickups help store my IT equipment?
Absolutely! We work with companies in various industries to help manage, control, and distribute excess or surplus equipment. For more information please call an Ewaste Pickups specialist.
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